AmiLinker is the perfect way to consolidate intelligence on prospects, competitors or bids. If you're collaborating as a team across a single effort - progress becomes transparent and easy to follow. The tool lets you re-use your marketing assets easily and quickly. What's more - you can keep your bookmarks the same but change the underlying link to the most recent versions - perfect for proposals, or keeping tabs with ever-changing sale requirements. If you are sending any material to third-parties externally, AmiLinker allows you make bookmarks publicly clickable and measurable. The best part of all this is that bookmarks don't require micro-sites, extranets or other heavyweight investments. As a means of keeping your prospects engaged with your thought leadership, you can share a universal link to any public resource - with full branding and context, without the other party needing any passwords or special instructions to see it.
For management and projects
When you start a new project - do you find on-boarding the project team cumbersome? When running a project - do you find that there is never a central place where the project team can keep up with management assets, like progress reports, actions, risks and exceptional issues? Do you find that consolidating all project assets in a single place is virtually impossible? Does everything run on emails or shared drives? AmiLinker offers elegant solutions to all these issues. By allowing managers of teams or projects to consolidate collections of links, and organise them with free tags/taxonomies - you can win back awareness and control of everything going on. Furthermore, if you have resources that keep changing every day or every week - you just need a single bookmark in AmiLinker to the latest version of that resource, providing everyone with the simplest, easiest way to retrieve what they need. You can yield fantastic results from the most common management assets moving to AmiLinker - such as agendas, performance reports, curating information that feeds business decisions, tracking actions, and more. Implement initiatives around strategic and business planning. Combined with metrics for performance management, you can have one lens that makes core management more productive.
As a critical enabler of your social business, collaboration or knowledge sharing strategy
Recent social computing suites are full of promise, but come with many serious flaws. The first - is the very large question about adoption. Will anyone use it? Will all the promise in your research actually materialise? What if your significant expenditure deploying Microsoft Sharepoint, Jive, Lotus Connections or otherwise - is wasted? As a connective tissue between legacy systems of record and newer social computing tools, AmiLinker ensures that your strategy will be successful - because it just does one thing well - it lets people gather and organise links. We believe that usability is a key driver to any collaboration tool - by removing features and confining our tool to excel at one thing. Adding more buttons, features and possibilities ends up confusing users. The second issue continues this theme - which is the change management, training and cultural friction you will need to overcome before people use collaborative tools. AmiLinker solves this problem by keeping its' feature-set deliberately simple and understandable. We service needs that people already have - we don't invent new "things to do". AmiLinker does not pretend to be a blog, wiki, social network and everything else in between. It's a very good pointing and sharing tool, with light features that leverage the full power of network effects, social networks (which we call follows) and information tagging - while preventing well-known problems like the collaboration paradox. It's understated, wonderfully simple and easily understood. Third, the misunderstood aspect of collaborative suites is how they form part of business processes and functions. AmiLinker fulfils the simplest, most well-known and most valuable use cases in social computing for business. Anything more risks a failure of your enterprise social computing strategy. Unlike traditional software, bloated features on social suites can work against adoption and understanding because users end up confused about purpose or context. Use AmiLinker to supercharge your efforts by layering it on top of your existing social investments. It might help to prevent collaboration solutions aiming to help with overload becoming the cause of overload.
For learning / research and development
In research-intensive settings, AmiLinker truly excels as an information management tool - especially with multi-dimensional information sets that can be both qualitative and quantitative. Features like taxonomies, free tagging, collections, and invites to curate a collection serve almost all the needs of the busy information professional. Beyond information consolidation, the tool acts as a lattice for sharing and collaboration between teams. This prevents cultural or information silos developing between business-critical functions. Any user of AmiLinker can gather IP/curated collections for re-use by anyone else - and this enhances knowledge retention without archaic methods like archiving/storage. AmiLinker bookmarks are living, organic objects that can be discovered for re-use in highly unexpected settings - which puts the tool in a unique place to add business value.
As a future-proof information management strategy
The Knowledge Management and Information Strategy roles in large businesses face a challenging set of issues. The first could be information security and role-based access. AmiLinker does not index content - it simply points to it, so all your existing security infrastructure is leveraged. The second is easy access to vital apps, content and resources for anyone that needs it. AmiLinker is a completely agnostic layer that can organise every resource across the organisation, no matter where it is. As a future-proof information strategy, AmiLinker allows you to finally present the organisation a unified information access layer which actually works. Strategies focused on enterprise search engines as a solution to information access have flaws. Search corpuses tend to become entirely overwhelmed with content - and search engines have well-known issues with robotic ranking and relevance. Low-volume and human-curated bookmarks in AmiLinker are always relevant, dynamic and current. To cap this off, AmiLinker can import your existing information taxonomy and tagging systems - meaning that all new information can glue itself to well-established hooks - giving you the hybrid benefits of traditional taxonomies with more dynamic free tagging. In terms of infrastructure - AmiLinker is hosted inside your firewall while still serving external users, so you are always in control. All corporate investments are leveraged within the tool - from authentication via Active Directory to well-understood requirements for hosting it.
For internal functions like IT and HR
Internal functions are the lifeblood of a business - keeping everything ticking in the background and enabling everyone else to get things done. AmiLinker is invaluable for these functions to service their internal clients. As a completely agnostic system for pointing to commonly asked questions, issues or training material - AmiLinker allows you to focus on activities that enhance business value. People having IT issues or requesting HR policies often turn to your intranet or your search engine. In some cases, the things they need are scattered everywhere - across different systems. AmiLinker lets you entirely consolidate the experience into one layer of information access, in a fantastically easy interface which brings your service measures to exemplary levels. Serve everything from one point - where the latest version of everything is always up to date, where it can always be found and where it's easily signposted and even better - it's discovered. Everything from on-boarding new employees to facilitating change management programs, can be done within a tool that users will enjoy using. We have an almost religious focus on usability - since the only "window" that users have to your service is the interface you present them. Use AmiLinker to communicate as well - avoiding the broadcast emails which tend to be ignored, whilst measuring clicks on your assets. These metrics work, no matter what resource you point to - giving you the insight you need to focus on improving the content which is most popular.
For external relations, customers and partners
Have you experienced the issues involved in setting up an extranet - or worked on a strategy for keeping your customers and ecosystem more closely involved with your business? AmiLinker contains a feature which allows you to share bookmarks externally as well. This is the simplest, fastest way to get any kind of public content out to third-parties within a branded and elegant experience. What's more - all clicks on bookmarks in AmiLinker are measurable - giving you engagement metrics for anything you distribute. As a simple pointing system, AmiLinker provides the perfect canvas for all your outreach efforts, with none of the investment you would otherwise need to secure or prepare internal systems for access outside the firewall. AmiLinker does not compromise internal authentication - staff have to explicitly mark bookmarks as "publicly viewable" to expose them to the outside world, and this can be restricted to a named set of individuals or groups. As a tool that supports a collaboration, engagement, social or partnership strategy - AmiLinker will make your ideas to engage with the outside world, a reality.
For companies with issues like high staff turnover - AmiLinker is a knowledge retention tool that acts as an information sponge and information access layer. This allows your business to keep more IP and retain competitive advantage, even when faced with internal or external friction. Handover procedures become as simple as navigating AmiLinker within living links - rather than dead and out-dated documents. In general - workers will find that their day is more organised using AmiLinker - as everything they need can be consolidated in one place. The most basic act of sharing becomes a pleasure, not a chore. All your links become findable by you, and by others (if you allow them).
First, multitasking is a terrible coping mechanism. A body of scientific evidence demonstrates fairly conclusively that multitasking makes human beings less productive, less creative, and less able to make good decisions. Second, addressing information overload requires enormous self-discipline. Third, since senior executives’ behavior sets the tone for the organization, they have a duty to set a better example ... employees now share many of the time and attention-management challenges of their leaders. The whole organization’s productivity can now be affected by information overload.
The McKinsey Quarterly, Derek Dean & Caroline Webb
It’s not information overload, it’s filter failure
Clay Shirky, Writer & Professor
$680 billion (2008) is the annual cost of interruptions to knowledge workers in the US (in the NY Times).
A gulf which needs to be bridged is how technology vendors think people use their products versus how the product is actually used.
Jonathan Spira, CEO & Chief Analyst - Basex
The fewer data needed, the better the information. And an overload of information, that is, anything much beyond what is truly needed, leads to information blackout. It does not enrich, but impoverishes.
Peter F. Drucker, Professor & Management Consultant
The reality today is that we receive far more invitations to interact in the electronic domain than we ever did in the world of physical mail. Most of us already ignore many of them, leaving unread - and even unseen - vast numbers of electronic communications directed at us. But our approaches are inefficient and inaccurate - we often miss important messages while deleting low-value ones
Tom DeGarmo, Principal and Technology Leader - PriceWaterhouseCoopers
For most young people, when they joined Atos it was first time they had ever worked with internal email tools like [Microsoft] Outlook ... I had already been thinking for many years that we were spending increasing amounts of time on internal emails. I started an in-depth study with our consulting practice to see how many internal emails our 80,000 employees were receiving. We realised they found 15% of the messages useful, and the rest was lost time. But they had a fear that they would miss something. We realised they were spending 15 to 20 hours a week checking and answering internal emails.
Thierry Breton, CEO of Atos. He imposed a ban on email by 2014 across the organisation.
Core Features - Personal Productivity
The most important ability in AmiLinker is saving links to anything. At present, any sort of address links can be saved from the app , as well as through a bookmarklet which works on all modern web browsers. Many other ideas on capturing bookmarks are on our roadmap - including integration with common apps like Outlook. We work closely with clients to make sure these connectors are as useful and non-intrusive as possible. It's equally possible for anyone to build their own integration for Linker via our open API (an interface for IT/otherwise to integrate).
When a user creates a bookmark in AmiLinker - it can be annotated with a variety of things - tags (topics/subjects - what the bookmark is about), collections (which folders/projects this bookmark might fit into), people tags (specific people tagged against it), and notes (free editorial or contextual comments). Depending on the permissions given to the bookmark or the permission level of the user - the bookmarks of other people can also be annotated - creating a "crowdsourcing" effect where everyone wins through better annotations, overall. The organisation retains valuable knowledge/IP from its' employees and other employees can contribute expert knowledge into existing resources. Casual users of AmiLinker can also benefit from all the annotations of other users - creating a virtuous cycle where the app/annotations become exponentially more useful as more data is collected.
Searching for Links
AmiLinker contains a powerful faceted search engine which allows a user to explicitly find any aspect of the annotations within a bookmark. By default - your own bookmarks are presented first, and then results by others. We believe in making the entire AmiLinker experience work for an individual first, with collaborative features always coming second in precedence. Unlike search engines, which might need to index hundreds of thousands of documents - AmiLinker is naturally curated by humans, which means that finding resources is far more focused, with results that are far less irrelevant or duplicated. In general, AmiLinker can serve as a companion or a replacement to enterprise search engines.
Filing and Collaborating around Bookmarks
Bookmarks can either be tagged freely using tags, or can be filed in more formal "folders" called Collections - which can be either public or private. In the case of private Collections - users can ask for help with curating bookmarks into the collection (inviting others to see it), or they can file their own resources into public Collections belonging to others. Unlike traditional forms of filing and organising links, the range and scope of filing is unlimited - as bookmarks can exist in multiple Collections.
It's very easy to share bookmarks within AmiLinker. Whether a bookmark is private or public - it can be tagged with individual people. This creates an alert within AmiLinker which notifies a person that a particular bookmark might be of interest to them. Please see the section below titled "Alerts and Awareness" which describes this aspect further.
Collections in AmiLinker have a feature which allows you to invite colleagues to help you curate a collection. This request can easily be posed as a question - which essentially lets experts or colleagues contribute to the collection via an explicit request. If a Collection is public, it may even be discovered by others who were not asked for explicit help - growing the chances that research or accumulation-oriented tasks can stimulate the largest number of people to contribute. The key part of our thinking here is engineering these requests to be either explicit or (preferably) implicit.
Assisting or Collaborating with Others
Through search, exploration and other means - we have built many subtle ways to find others - via Collections, via the networks of people you already follow, or topic-based tags. This means that help can be focused, collaborative and far more "willing" - because a process of self-discovery is much more likely to create an environment where colleagues help with curating resources without being explicitly asked to do so.
The nature of AmiLinker is inherently private by default, for personal productivity and assurance. This respect comes through by design - since a user who trusts the tool is much more likely to gain value from it. However, when a bookmark is made public - all the meta-data associated with it - such as tags are also made public. This facilitates a global information map of an entire organisation, assisting with use cases like on-boarding new employees or starting new projects. When specialist links by experts are annotated with tags or added to public collections - it fosters the ability to come across these resources via exploration. Therefore, with adequate amount of public/open information within a company, it becomes a future-proof tool which encourages learning, exploration and ideas. As organisations change, no change management is necessary for the information - which then evolves like an organism to respond to information requirements.
Security and Privacy
All bookmarks are owned by the person who first created them. Private bookmarks can only be exposed to others when they are tagged within the bookmark. This ensures that resource links are contained to the person or the group that's allowed to see them. Further, bookmarks in AmiLinker are merely links to underlying resources - and any security present on these underlying resources (such as ACL's or blocked access) - will always activate as if you went to it directly. Existing security and privacy are not compromised, as AmiLinker only gathers links and annotations to a resource - it does not index the resource itself.
Alerts and Awareness
AmiLinker contains a very simple inbox for each user, which can accumulate a form of "alerts". These alerts are generated either explicitly - when a user tags someone else on a bookmark, or implicitly. The implicit alerts are generated through following tags which interest you, Collections you want to follow, or notifying you when people you follow have added a bookmark. The inbox in AmiLinker can be set to send consolidated email updates (for example - once a day or once a week) when you have new unread alerts in your AmiLinker inbox. Therefore, this facility alone can reduce emails drastically if entire groups use AmiLinker to notify each other of resources. AmiLinker can also be set to deliver alerts in almost real-time. We are working on new and interesting ways to generate alerts in real-time WITHOUT having to send an email about it, such as notifications on the desktop or in Outlook.
Following what matters to you through a social and information network
The self-controlled and self-administered nature of AmiLinker means that all alerts and updates to a user are far more likely to be precisely what they want to know, from who they want to know about and within Collections and topics that interest them.
Management, Security and Auditing Features
Hosted On-Premise - Private & Secure
AmiLinker was designed for corporate deployment. Due to the nature of sensitive internal links, our product is hosted and run inside your company network - assuring IT of complete security and management over the entire solution.
Active Directory Integration
AmiLinker integrates directly with corporate Active Directory systems. The same security credentials for Windows and other apps is therefore inherited within AmiLinker. In addition, we offer SSO (Single Sign On) to AmiLinker within certain browsers. Given the list of all users in an organisation, we also seed the system with profiles. This allows users to notify/tag individuals much more easily - since all known people in an organisation are "taggable".
As part of the analytics functionality within the app - all reporting data at an aggregate level can be viewed by technical administrators and other appointed managers (which is easily configured). AmiLinker allows easy configuration of these roles in the app.
AmiLinker only requires an IIS and SQL Server to be deployed within your organisation - both are common and easy to host. We estimate that deploying AmiLinker (technically speaking) could potentially take just a few hours, if various pre-requisites were known or provisioned.
A complete API for bespoke integration
AmiLinker offers the majority of functionality within the app via an API which uses both JSON and XML. This provides limitless possibilities for developers to fully integrate existing systems into AmiLinker.
Audit Trails on Bookmarks
All bookmarks maintain complete audit trails about any changes that occur to the bookmark.
A quick overview of the features within AmiLinker
More Product Videos
Enjoy watching product videos? These are for you!
Productivity - helping individuals to consolidate all their resources
Collaboration - highly effective teamwork, curation and elegantly sharing 'FYI' pointers with your colleagues
Staying on top of everything with full control and without overload - follows, social features and alerts
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